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Privacy Policy

Definition and nature of personal data

The following terms and expressions, when used with capital letters, have the meaning attributed to them in the General Terms and Conditions of Use of Fix My Youtube Links Services.

When you use the Fix My Youtube Links website (hereinafter: the "Site") or the Fix My Youtube Links application (hereinafter, the "Application"), we may need to ask you to provide us with personal data concerning you, in order to use the services we offer (hereinafter, the "Services").

In the context of this policy, the term "personal data" refers to all data that allows the identification of an individual, which corresponds notably to your last name, first name, email address, IP address, habits and level of knowledge in cybersecurity matters, browsing behavior, as well as any other information you choose to communicate to us about yourself.

If you choose to connect your Fix My Youtube Links account through a third-party authentication service (for example Google), certain data, such as your first name, last name, email address and photograph, may be retrieved from this service. By choosing this method, you agree that said service communicates this data to us.

Purpose of this policy

The purpose of this policy is to inform you about the means we implement to collect your personal data, in the strictest respect of your rights.

We inform you in this regard that we comply, in the collection and management of your personal data, with Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms, in its current version (hereinafter: the "Data Processing and Freedoms Law"), as well as with regulation (EU) 2016/679 of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter: the "GDPR").

Identity of the data collection controller

The controller of your personal data collection is the company Tancrède Simonin EI. (hereinafter: "We").

Contact point for personal data protection matters

We have appointed a contact point for personal data protection matters, whose contact details are as follows: contact@fixmyyoutubelinks.com

Collection of personal data

The legal basis for our collection of your personal data is as follows:

This collection is necessary in order to execute the contract concluded when you use our Services on our Site/Application. Your consent regarding the cookies described in our Cookie Policy accessible in the appendix. Legitimate interest when you voluntarily provide us with personal data during your visit to our Site/Application, the data then being collected to enable us to provide you with our Services at the highest quality level.

We inform you, during the collection of your personal data, whether certain data must be mandatory or if they are optional. Mandatory data is necessary for the functioning of the Services. Concerning optional data, you are entirely free to indicate them or not. We also inform you of the possible consequences of a lack of response when relevant.

Processing of personal data by Fix My Youtube Links as Data Controller

Your personal data is collected to respond to one or more of the following purposes:

  • Perform operations related to customer management concerning contracts, orders, invoices, monitoring of the relationship with customers,
  • Constitute a file of registered members, users, customers and prospects,
  • Send newsletters, solicitations and promotional messages. In case you do not wish this, we give you the ability to express your refusal on this subject during the collection of your data;
  • Develop commercial statistics and traffic analysis of our services,
  • Manage the management of people's reviews on products, services or content,
  • Manage unpaid debts and possible disputes regarding the use of our products and services,
  • Personalize responses to your information requests.

Processing of personal data by Fix My Youtube Links as Data Processor

In the context of the Services and the Application, Fix My Youtube Links is required to collect personal data on behalf and for the account of its clients, as Data Processor within the meaning of the GDPR, for the following purposes:

  • Perform a diagnosis of our clients' practices and those of their collaborators to understand the functioning of their website;
  • Be guided in the choice and implementation of solutions adapted to needs;
  • Allow dynamic monitoring of the implementation of problem resolution measures within the client's structure.

In this context, our clients are the data controllers within the meaning of the GDPR.

Recipients of collected data

Will have access to your personal data:

  • the personnel of our company, the services responsible for control (statutory auditor in particular);
  • our subcontractors: data hosting provider (OVH), transactional email sending provider, traffic data analysis provider, application error tracking provider
  • May also be recipients of your personal data public organizations, exclusively to meet our legal obligations, legal auxiliaries, ministerial officers and organizations responsible for debt collection.

Transfer of personal data

Your personal data will not be subject to transfers, rentals or exchanges for the benefit of third parties.

However, we also inform you that we may share or disclose to your referent (freelance SEO provider or web agency), when they are a Fix My Youtube Links client, your data resulting from interaction with the platform in their dedicated space, for the sole purpose of relevant monitoring of your website's health.

Retention period for personal data

Concerning data related to customer and prospect management: Your personal data is retained for the duration strictly necessary for the management of our contractual relationship with you.

Concerning possible prospecting operations that would be intended for you, your data may be retained for a period of 3 (three) years from the end of the contractual relationship.

Data allowing to establish proof of a right or a contract, which must be retained as part of compliance with a legal obligation, will be retained for the duration provided by applicable law.

Personal data relating to a prospect, non-client, may be retained for a period of 3 (three) years from their collection or the last contact from the prospect.

At the end of this 3 (three) year period, we may contact you again to find out if you wish to continue receiving commercial solicitations.

Concerning identity documents:

In case of exercise of the right of access, rectification or opposition, data relating to identity documents will be retained only for the time necessary to verify your identity.

Concerning the management of opposition lists to receive prospecting:

Information allowing to take into account your right of opposition is retained for a minimum of 3 (three) years from the exercise of the right of opposition.

Security

We inform you that we take all useful precautions, appropriate organizational and technical measures to preserve the security, integrity and confidentiality of your personal data and in particular, prevent them from being distorted, damaged or accessed by unauthorized third parties. We also use secure payment systems in accordance with state of the art and applicable regulations.

Hosting

We inform you that your data is stored and kept, for the entire duration of their retention on the servers of the company OVH (application), in the European Union.

Transfer outside the European Union

We have no service providers located outside the European Union. (Yes 💪)

Cookies

For more information on cookies, we refer you to our Cookie Policy (link at the bottom of the page).

Access, rectification and erasure of your personal data

In accordance with Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms, and the GDPR, you have the right to obtain communication and, where applicable, rectification, through online access to your account, or erasure of data concerning you. You can also contact us at:

email address: contact@fixmyyoutubelinks.com postal address: XXX

It is recalled to persons whose data is collected on the basis of our legitimate interest, as mentioned in the article "Collection of personal data", that they can at any time object to the processing of data concerning them. However, we may continue processing if there are legitimate grounds for processing that override your rights and freedoms or if processing is necessary to establish, exercise or defend our legal rights.

Right to define directives regarding data processing after your death

You have the right to define directives regarding the retention, erasure and communication of your personal data after your death.

These directives can be general, that is, they then relate to all personal data concerning you. They must in this case be registered with a certified digital trusted third party by the CNIL.

The directives can also be specific to data processed by our company. They should then be transmitted to us at the following contact details:

email address: contact@fixmyyoutubelinks.com postal address: XXX

By transmitting such directives to us, you expressly give your consent for these directives to be retained, transmitted and executed according to the modalities provided herein.

You can designate in your directives a person responsible for their execution. This person will then have the capacity, when you are deceased, to take knowledge of said directives and ask us for their implementation. Failing designation, your heirs will have the capacity to take knowledge of your directives upon your death and ask us for their implementation.

You can modify or revoke your directives at any time, by writing to us at the above contact details.

Portability of your personal data

You have a right to portability of personal data that you have provided to us, understood as data that you have declared actively and consciously in the context of access and use of the Services, as well as data generated by your activity in the context of using the Services. We remind you that this right does not relate to data collected and processed on a legal basis other than consent or execution of the contract binding us.

This right can be exercised free of charge, at any time, and particularly when closing your account on the Site and/or Application, in order to retrieve and retain your personal data.

In this context, we will send you your personal data, by any means deemed useful, in a commonly used open standard format that is machine-readable, in accordance with the state of the art.

Filing a complaint with a supervisory authority

You are also informed that you have the right to file a complaint with a competent supervisory authority, (the National Commission for Data Processing and Freedoms for France), in the Member State where your habitual residence, your workplace or the place where the violation of your rights would have been committed is located, if you consider that the processing of your personal data subject to this policy constitutes a violation of applicable texts.

This recourse may be exercised without prejudice to any other recourse before an administrative or jurisdictional court. Indeed, you also have the right to an effective administrative or jurisdictional recourse if you consider that processing of your personal data subject to this policy constitutes a violation of applicable texts.

Restriction of processing

You have the right to obtain restriction of processing of your personal data, in the following cases:

  • During the verification period that we implement, when you contest the accuracy of your personal data,

  • When the processing of this data is unlawful, and you wish to restrict this processing rather than delete your data,

  • When we no longer need your personal data, but you wish their retention to exercise your rights,

  • During the period of verification of legitimate grounds, when you have objected to the processing of your personal data.

Modifications

We reserve the right, at our sole discretion, to modify this policy at any time, in whole or in part. These modifications will take effect from the publication of the new policy. Your use of the Site and Application following the entry into force of these modifications will constitute recognition and acceptance of the new policy. Otherwise and if this new policy does not suit you, you must no longer access the Site and Application.

Consent

By signing the contract that binds you to Fix My Youtube Links, you explicitly grant us your consent to the collection, processing, and use of your personal data according to the terms set out in this Privacy Policy. This consent constitutes the legal basis allowing us to process your data in the context of the services we offer you. Withdrawal of your consent may impact the company's ability to provide the services stipulated in the contract. To withdraw your consent, you can contact us via the means indicated in the "Access, rectification and erasure of your personal data" section of this Privacy Policy.

Entry into force

This policy entered into force on 03/15/2025.

(this page is translated. The applicable version according to the law is the french version).